We had the burger, pasta and pineapple upside down cake cheesecake and it was delicious but, the best part was the service. Todd our server was Par Excellent, I thought I was dining at The Ritz-Carlton or Four Seasons! Todd is not a star but a legend. Kind, courteous, knowledgeable and has a pleasant demeanor and disposition. When you have fabulous service you can eat anything, and Todd I think is a true example of this. He is a true Ambassador of The Cheesecake Factory. When you visit ask for him and you will see what I mean. Overall great food and service.
Sudip Patel
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June 17, 2025
We recently dined at the Cheesecake Factory and had a somewhat disappointing experience, especially considering the occasion. We had made a reservation and noted that it was our son’s 17th birthday, but unfortunately, there was no acknowledgment of that at any point during our visit. That lack of recognition took away from what should have felt like a special night.
On the positive side, the reservation did help us get seated quickly, and the atmosphere was as nice as always. However, the service left much to be desired. It took a long time for our order to be taken, and our server never came by to check on us after the food arrived. One of the pasta dishes even seemed to be missing an ingredient, though we weren’t completely certain.
Despite the subpar service, most of the food was good, and we do like the overall vibe of the restaurant. We’ll likely return, but we hope to receive more attentive service—especially if we’re celebrating a special occasion.
Arthur Franco
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April 29, 2025
This was my first time going to The Cheesecake Factory, and it definitely won't be my last. The food and service were outstanding.
The pastas were delicious and the portions were huge. We really enjoyed the avocado egg rolls and fried zucchini as well.
Willie Hicks
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April 22, 2025
I've eaten at Cheesecake Factories all over the country, and each time the food, the ambiance and the service have been great. At the Columbia, Maryland location, the streak continued. I had the grilled Fish Tacos with the Roadside Sliders as an appetizer. The server constantly came to check in with us to make sure everything was okay with the food and that our drinks were refilled. Another excellent visit.
Wendy Jenkins
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April 22, 2025
I was very disappointed with the food. I am sorry I would have given 3 stars overall but nothing from the appetizers nor main course met my standards let alone impressed me. I'm sorry but only the drink was good. I had mac and cheese for my appetizer. I thought to myself that mac and cheese can't fail me, but it did. It came in 3 balls with a hard shell and the inside was way to creamy, which irritated my stomach. They also gave bread, so service has 4 stars because it was up to par. Moving on to the main dish, I had orange chicken with rice on the side. When I saw the orange chicken on my plate I was excited because it was what I expected. But when I started eating it, it lacked flavour, particularly sweetness. The chicken inside past the crust also didn't taste right. I think it was that it was either that the texture was not quite right, or it was too dry. I was very disappointed. I thought to myself that the orange chicken from panda express was better. Lastly in terms of food was the white rice. It looked fine, but when I tasted it it tasted a little undercooked, not soft enough, but that would be fine of they taste was up to par, but it was not. It tasted very plain with no flavour at all. I felt like a cow on a field in rural Nebraska munching on grass. The service was good, the food just costed too much. The atmosphere was good, although the building was a little too dark. I just think that the cooks should have a little more passion in their dishes. I just think that for such a luxury restaurant that the restaurant should serve higher quality food than the Panda Express in the malls' food court.
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We had the burger, pasta and pineapple upside down cake cheesecake and it was delicious but, the best part was the service. Todd our server was Par Excellent, I thought I was dining at The Ritz-Carlton or Four Seasons! Todd is not a star but a legend. Kind, courteous, knowledgeable and has a pleasant demeanor and disposition. When you have fabulous service you can eat anything, and Todd I think is a true example of this. He is a true Ambassador of The Cheesecake Factory. When you visit ask for him and you will see what I mean. Overall great food and service.
We recently dined at the Cheesecake Factory and had a somewhat disappointing experience, especially considering the occasion. We had made a reservation and noted that it was our son’s 17th birthday, but unfortunately, there was no acknowledgment of that at any point during our visit. That lack of recognition took away from what should have felt like a special night. On the positive side, the reservation did help us get seated quickly, and the atmosphere was as nice as always. However, the service left much to be desired. It took a long time for our order to be taken, and our server never came by to check on us after the food arrived. One of the pasta dishes even seemed to be missing an ingredient, though we weren’t completely certain. Despite the subpar service, most of the food was good, and we do like the overall vibe of the restaurant. We’ll likely return, but we hope to receive more attentive service—especially if we’re celebrating a special occasion.
This was my first time going to The Cheesecake Factory, and it definitely won't be my last. The food and service were outstanding. The pastas were delicious and the portions were huge. We really enjoyed the avocado egg rolls and fried zucchini as well.
I've eaten at Cheesecake Factories all over the country, and each time the food, the ambiance and the service have been great. At the Columbia, Maryland location, the streak continued. I had the grilled Fish Tacos with the Roadside Sliders as an appetizer. The server constantly came to check in with us to make sure everything was okay with the food and that our drinks were refilled. Another excellent visit.
I was very disappointed with the food. I am sorry I would have given 3 stars overall but nothing from the appetizers nor main course met my standards let alone impressed me. I'm sorry but only the drink was good. I had mac and cheese for my appetizer. I thought to myself that mac and cheese can't fail me, but it did. It came in 3 balls with a hard shell and the inside was way to creamy, which irritated my stomach. They also gave bread, so service has 4 stars because it was up to par. Moving on to the main dish, I had orange chicken with rice on the side. When I saw the orange chicken on my plate I was excited because it was what I expected. But when I started eating it, it lacked flavour, particularly sweetness. The chicken inside past the crust also didn't taste right. I think it was that it was either that the texture was not quite right, or it was too dry. I was very disappointed. I thought to myself that the orange chicken from panda express was better. Lastly in terms of food was the white rice. It looked fine, but when I tasted it it tasted a little undercooked, not soft enough, but that would be fine of they taste was up to par, but it was not. It tasted very plain with no flavour at all. I felt like a cow on a field in rural Nebraska munching on grass. The service was good, the food just costed too much. The atmosphere was good, although the building was a little too dark. I just think that the cooks should have a little more passion in their dishes. I just think that for such a luxury restaurant that the restaurant should serve higher quality food than the Panda Express in the malls' food court.