TLDR: I would personally not recommend this spa for facials and would not feel comfortable returning. To give you an idea of my experience - the aesthetician who worked on me told me I needed to go to a dermatologist to get my skin fixed...unprompted lol
My husband booked a couple's facial as a law school graduation gift for me. I was really looking forward to relaxing and feeling refreshed and glowy after the appointment.
They told us that our apt needed to be pushed back because no aestheticians were available (even though he booked weeks in advance). As an apology for the inconvenience, they offered us 30 minutes in the sauna. The host recommended we enter the sauna nude. Everything was fine up until someone knocked on the door to ask if we were ready about 5 minutes early. This was fine - it just startled us a bit because we were still naked lol
We followed instructions to dry off and lay on the spa bed under the sheet. We overheard the host explaining to the aestheticians why were in the sauna and their scheduling. When the two aestheticians came in, it seemed as if they were unclear as to the schedule and what they were supposed to do for us. Their materials were (a bit chaotically) brought in on their tool cart. They didn't review our intake form in advance. (To me, all of this seems like poor planning, lack of communication and professionalism)
The aesthetician who worked on my husband seemed very friendly and knowledgable with great bedside manners and let him know each step she was planning on doing.
My aesthetician, however, was in and out of the room to get more materials in the first half of the facial. She didn't give me a clear understanding of what will be treated (dryness, inflammation, pores, etc) or what kind of facial we will be doing. When she asked me about my skin, I mentioned I had a lot of scarring from acne. Instead of telling me the kind of facial we will be working on or what she noticed upon shining a bright light to analyze my face, she repeated several times that I need to go to a dermatologist to get my skin fixed and asked me if I've ever been to a dermatologist and if I use any skin care. (Maybe she thought I was telling her to get rid of my scars via a facial but I also let her know I had bad acne and went through accutane, which typically means that I have enough exposure to skin related issues to have a basic understanding that facials and medical treatments are not the same thing. Idk, it all just seemed odd that she kept telling me that I need to go see a dermatologist to "get that fixed." All it made me feel was more unease, lack of trust, and just plain self-conscious and bad about my skin.
I also noticed that my husband and I got almost the same exact facial treatment once I asked her to tell me what she was doing for each step as she did them. This rang some alarm bells for me in my head because my husband and I have entirely different skin types.
Lastly, at the very end, she didn't complete the ending of my facial. Instead, she left abruptly before the last step and had my husband's aesthetician do the final micro frequency wand treatment on me after she was done with my husband.
All of this was very strange. I've had facials done before and so have my husband. We've never experienced such disjointed and uncomfortable facial experience.
I can confidently say that I was not feeling relaxed after this experience, which was quite disappointing. I don't say all this to bash any one specific person. Instead, I write all this as a way to bring awareness to the business that this type of experience is unacceptable for paying clients. I think my husband paid around $300 for the couple's facial, which is not the cheapest we have seen. I also want to bring awareness to other potential clients who are considering booking an appointment - I think it's best to look elsewhere.
I kept two stars because my husband's aesthetician was nice and did a good job explaining things and the room and sauna were clean.
Afton Denine
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June 18, 2025
Carrie has been GREAT so far. I called trying to get a last minute couples appointment, and she was able to accommodate me. Our schedules have been CRAZY but she has made us both happy we finally get to go
Angie Sifuentes
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May 30, 2025
Kari helped me plan a duet massage for my husband’s birthday, and she was absolutely wonderful! She was kind, attentive, and made sure to ask all the right questions to ensure our spa day was relaxing and special. I highly recommend coming here! From the moment you call, you’ll be greeted by Kari’s warm and friendly voice, making you feel welcome right away.
Melania Davis
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May 13, 2025
This was my first spa experience and when I say I was handled with such care. First I had a massage with Teka who was great. I felt very comfortable and she made me feel like family. On top of the day after my back is feeling great. After I had a facial with Ms.Ilona I might have misspelled her name. She was amazing she explained everything she was doing and the benefits it came with. My face is glowing. All the ladies made me feel safe and well taken care of. The owner also had great customer service, very professional and yet personal. You guys definitely have a returning customer!!!!
Ashley Carpenter
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June 18, 2025
I’ve been anxious to get away and get a massage. When I searched, beach house popped up with great reviews. They definitely seem to live up to the name. I will definitely be recommending them to all my friends in the area
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TLDR: I would personally not recommend this spa for facials and would not feel comfortable returning. To give you an idea of my experience - the aesthetician who worked on me told me I needed to go to a dermatologist to get my skin fixed...unprompted lol My husband booked a couple's facial as a law school graduation gift for me. I was really looking forward to relaxing and feeling refreshed and glowy after the appointment. They told us that our apt needed to be pushed back because no aestheticians were available (even though he booked weeks in advance). As an apology for the inconvenience, they offered us 30 minutes in the sauna. The host recommended we enter the sauna nude. Everything was fine up until someone knocked on the door to ask if we were ready about 5 minutes early. This was fine - it just startled us a bit because we were still naked lol We followed instructions to dry off and lay on the spa bed under the sheet. We overheard the host explaining to the aestheticians why were in the sauna and their scheduling. When the two aestheticians came in, it seemed as if they were unclear as to the schedule and what they were supposed to do for us. Their materials were (a bit chaotically) brought in on their tool cart. They didn't review our intake form in advance. (To me, all of this seems like poor planning, lack of communication and professionalism) The aesthetician who worked on my husband seemed very friendly and knowledgable with great bedside manners and let him know each step she was planning on doing. My aesthetician, however, was in and out of the room to get more materials in the first half of the facial. She didn't give me a clear understanding of what will be treated (dryness, inflammation, pores, etc) or what kind of facial we will be doing. When she asked me about my skin, I mentioned I had a lot of scarring from acne. Instead of telling me the kind of facial we will be working on or what she noticed upon shining a bright light to analyze my face, she repeated several times that I need to go to a dermatologist to get my skin fixed and asked me if I've ever been to a dermatologist and if I use any skin care. (Maybe she thought I was telling her to get rid of my scars via a facial but I also let her know I had bad acne and went through accutane, which typically means that I have enough exposure to skin related issues to have a basic understanding that facials and medical treatments are not the same thing. Idk, it all just seemed odd that she kept telling me that I need to go see a dermatologist to "get that fixed." All it made me feel was more unease, lack of trust, and just plain self-conscious and bad about my skin. I also noticed that my husband and I got almost the same exact facial treatment once I asked her to tell me what she was doing for each step as she did them. This rang some alarm bells for me in my head because my husband and I have entirely different skin types. Lastly, at the very end, she didn't complete the ending of my facial. Instead, she left abruptly before the last step and had my husband's aesthetician do the final micro frequency wand treatment on me after she was done with my husband. All of this was very strange. I've had facials done before and so have my husband. We've never experienced such disjointed and uncomfortable facial experience. I can confidently say that I was not feeling relaxed after this experience, which was quite disappointing. I don't say all this to bash any one specific person. Instead, I write all this as a way to bring awareness to the business that this type of experience is unacceptable for paying clients. I think my husband paid around $300 for the couple's facial, which is not the cheapest we have seen. I also want to bring awareness to other potential clients who are considering booking an appointment - I think it's best to look elsewhere. I kept two stars because my husband's aesthetician was nice and did a good job explaining things and the room and sauna were clean.
Carrie has been GREAT so far. I called trying to get a last minute couples appointment, and she was able to accommodate me. Our schedules have been CRAZY but she has made us both happy we finally get to go
Kari helped me plan a duet massage for my husband’s birthday, and she was absolutely wonderful! She was kind, attentive, and made sure to ask all the right questions to ensure our spa day was relaxing and special. I highly recommend coming here! From the moment you call, you’ll be greeted by Kari’s warm and friendly voice, making you feel welcome right away.
This was my first spa experience and when I say I was handled with such care. First I had a massage with Teka who was great. I felt very comfortable and she made me feel like family. On top of the day after my back is feeling great. After I had a facial with Ms.Ilona I might have misspelled her name. She was amazing she explained everything she was doing and the benefits it came with. My face is glowing. All the ladies made me feel safe and well taken care of. The owner also had great customer service, very professional and yet personal. You guys definitely have a returning customer!!!!
I’ve been anxious to get away and get a massage. When I searched, beach house popped up with great reviews. They definitely seem to live up to the name. I will definitely be recommending them to all my friends in the area