Ordered beef n shrimp. Paid for extra shrimp. Did not receive extra shrimp. Lady that ordered after me ordered same thing without extra protein, her order damn near would not close cause the box was so full. So why did she get hers first even though ordered almost 5 minutes before her and why was it so much more for less money? Do better.
Sue S
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September 16, 2025
This is what I received from my online order on 9/15/25. I added the double-meat option but the portion was really small. Make sure you check the items inside before picking up your order. Otherswise, they will trick you and take your money.
Co Co
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September 14, 2025
One of rare Saku location that i can ask for White Rice Chicken Teriyaki and Vegetable
Which less white rice extra vegetables and have my wish without an extra charge for being ask more of vegetables
1*Combo Chicken Teriyaki Less White Rice Extra Vegetables that $9.99
Today September 14th 2025
The price its so cheap
I have a great lunch
Thanks
Good place to stop by for under $10 meal
Check it out
J Miller
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June 04, 2025
Be careful about ordering drinks online. A few days ago, a friend and I ordered what we thought would be a bottled diet coke through their online system. When we got our food, they just put a 12fl oz canned soda in our bag and said they "don't have bottled sodas". If y'all don't have the item in-person, why can we order it online? It's not like it was a $20 difference or anything but it's not fair that we didn't even get what we paid for, AND got less product at that. We didn't want to be confrontational so we didn't say anything at the time but, there's no way they don't know that their online menu doesn't match what they have in-person.
Lou Costanza
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November 13, 2023
We ordered a chicken bento box. My son doesn’t like rice. I told the gentleman at the counter no rice, please. He rudely snapped back at me so you just want chicken plain? No vegetables or sushi or dumplings? I politely replied he wanted the full bento box but just no rice. His rude response was so what do you want?!? I patiently repeated everything the bento box comes with except rice. His response was again “so just chicken”. Finally got that cleared. Then I ordered a California roll. His response was “there is already California roll in the bento box”. Yes- I know that. I patiently tell him the bento box is for my son and the California roll is for me. Meanwhile the line to order behind me is growing. In the end, the food was just meh. I guess they don’t have to try since they are in a busy mall food court, but still!
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Ordered beef n shrimp. Paid for extra shrimp. Did not receive extra shrimp. Lady that ordered after me ordered same thing without extra protein, her order damn near would not close cause the box was so full. So why did she get hers first even though ordered almost 5 minutes before her and why was it so much more for less money? Do better.
This is what I received from my online order on 9/15/25. I added the double-meat option but the portion was really small. Make sure you check the items inside before picking up your order. Otherswise, they will trick you and take your money.
One of rare Saku location that i can ask for White Rice Chicken Teriyaki and Vegetable Which less white rice extra vegetables and have my wish without an extra charge for being ask more of vegetables 1*Combo Chicken Teriyaki Less White Rice Extra Vegetables that $9.99 Today September 14th 2025 The price its so cheap I have a great lunch Thanks Good place to stop by for under $10 meal Check it out
Be careful about ordering drinks online. A few days ago, a friend and I ordered what we thought would be a bottled diet coke through their online system. When we got our food, they just put a 12fl oz canned soda in our bag and said they "don't have bottled sodas". If y'all don't have the item in-person, why can we order it online? It's not like it was a $20 difference or anything but it's not fair that we didn't even get what we paid for, AND got less product at that. We didn't want to be confrontational so we didn't say anything at the time but, there's no way they don't know that their online menu doesn't match what they have in-person.
We ordered a chicken bento box. My son doesn’t like rice. I told the gentleman at the counter no rice, please. He rudely snapped back at me so you just want chicken plain? No vegetables or sushi or dumplings? I politely replied he wanted the full bento box but just no rice. His rude response was so what do you want?!? I patiently repeated everything the bento box comes with except rice. His response was again “so just chicken”. Finally got that cleared. Then I ordered a California roll. His response was “there is already California roll in the bento box”. Yes- I know that. I patiently tell him the bento box is for my son and the California roll is for me. Meanwhile the line to order behind me is growing. In the end, the food was just meh. I guess they don’t have to try since they are in a busy mall food court, but still!