There’s no way … I ordered the “heart shaped pizza” for delivery and this is what I received … I let the very kind delivery driver know and he told me to call the store so they could remake it for me .
Once I called , the person on the phone asked me to “throw him a $1 for a tip for him going back” when I already tipped for a pizza that wasn’t edible .
Do better .
D H
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December 18, 2025
I wasn't even going to say anything because its just pizza but nope. Y'all are dead wrong for playing with people unprovoked. Listen, I get being tired at work and having to fix things that aren't right (we are all working people) but don't do people wrong. You know its more costly for pizzas now and to send inadequate pizzas to paying customers homes as if you didn't notice the order looks crazy is WILD. I ordered 2 medium pizzas tonight after being out of the house for over 12 hours for work hoping to have a little lunch for tomorrow too. Cheese, sauce pepperoni... cheese, sauce, sausage, pepperoni. Thats it. WHY barely cover the pizzas at all and send me 75% bread??? Where is my cheese and sauce? Why do that? I paid extra for the basic toppings too. I'm so hungry I'll eat it but why do that. You saw it and thought "who cares"? If this pizza showed up at your house you would be pissed. Just playing around in there. I don't know why I keep ordering from you. Its always something.
alicia Coleman
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February 01, 2026
One pizza was under cook, I paid for bacon for one and there's barely any bacon on my pizza i saw one slice, And the wings are trash they didn't even put sauce on all the wings gave me half dry wings. Pizza hut I'll be back
Sandra
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June 23, 2025
I’ve ordered twice from this location (online - delivery) and have not had any issues. I prefer papa John’s over other pizza chain joints like Pizza Hut. Pizza came as estimated on the app, and upon delivery the food was nice and warm, and tasted great. I ordered a pizza, jalapeño papa bites, and wings. Driver was nice.
(I remembered to take photos after I started eating lol)
Shuja Sikandar
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December 09, 2025
Customer service, food quality, accuracy of order all beyond deplorable from this location. I spoke to the manager Alicia I believe about not receiving my order 12/4/2025 and she yelled, screamed, cursed, and hung up the phone on me. Please save yourself the headache and go to pizza hut or dominos down the street. Will not ever be returning to this company. Also this has been continues for years now from this location. Change the District, Regional and General Manager to be honest.
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6852 Race Track Rd, Bowie, MD 20715, USA
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There’s no way … I ordered the “heart shaped pizza” for delivery and this is what I received … I let the very kind delivery driver know and he told me to call the store so they could remake it for me . Once I called , the person on the phone asked me to “throw him a $1 for a tip for him going back” when I already tipped for a pizza that wasn’t edible . Do better .
I wasn't even going to say anything because its just pizza but nope. Y'all are dead wrong for playing with people unprovoked. Listen, I get being tired at work and having to fix things that aren't right (we are all working people) but don't do people wrong. You know its more costly for pizzas now and to send inadequate pizzas to paying customers homes as if you didn't notice the order looks crazy is WILD. I ordered 2 medium pizzas tonight after being out of the house for over 12 hours for work hoping to have a little lunch for tomorrow too. Cheese, sauce pepperoni... cheese, sauce, sausage, pepperoni. Thats it. WHY barely cover the pizzas at all and send me 75% bread??? Where is my cheese and sauce? Why do that? I paid extra for the basic toppings too. I'm so hungry I'll eat it but why do that. You saw it and thought "who cares"? If this pizza showed up at your house you would be pissed. Just playing around in there. I don't know why I keep ordering from you. Its always something.
One pizza was under cook, I paid for bacon for one and there's barely any bacon on my pizza i saw one slice, And the wings are trash they didn't even put sauce on all the wings gave me half dry wings. Pizza hut I'll be back
I’ve ordered twice from this location (online - delivery) and have not had any issues. I prefer papa John’s over other pizza chain joints like Pizza Hut. Pizza came as estimated on the app, and upon delivery the food was nice and warm, and tasted great. I ordered a pizza, jalapeño papa bites, and wings. Driver was nice. (I remembered to take photos after I started eating lol)
Customer service, food quality, accuracy of order all beyond deplorable from this location. I spoke to the manager Alicia I believe about not receiving my order 12/4/2025 and she yelled, screamed, cursed, and hung up the phone on me. Please save yourself the headache and go to pizza hut or dominos down the street. Will not ever be returning to this company. Also this has been continues for years now from this location. Change the District, Regional and General Manager to be honest.