This was our second time experiencing the professional and efficient service of Naumann Plumbing. The most recent experience was to repair a pin hole leak in our pipe. I received a phone call in advance of the tech arriving to let us know the exact time he would arrive within the 3 hour block we were given. Johnny the tech and Brett his assistant arrived on time. They were courteous, professional, and went right to work after being shown the pipe. Their work was clean, fast, and efficient and looked good. They used a drop cloth and left the area clean when they left. Note there is a base charge for the visit, and a trip charge which were told to me in advance when I made our appointment. Add on parts cost, and the overall cost was reasonable. Good to know that dependable, professional plumbing services are available in our area. Pleased with the experience.
Janis Miletich
-
April 03, 2026
I’ve used this company for years and initially had a very positive experience — the owner responded quickly and professionally when I first reached out about an issue.
However, the follow-up was disappointing. The same technician who caused the original problem was sent back, and the quality of the work raised concerns. For example, insulation in the wall area was minimal and appeared insufficient, and there was an attempt to use inappropriate materials (rags) in place of proper insulation. I had to supply insulation myself which he said was much better than what he had. Also he wanted to leave the rags in there cause it would be more insulation! The technician also mentioned he had worked until 3 AM and didn’t really want to be working that day, which was not reassuring. Also an outside hose bib was left uncaulked.
I followed up with the owner to share these concerns and never received a response, despite a second attempt to check in.
In the end, I caulked the hose bib myself. I would have appreciated at least an acknowledgment or response, especially given my prior experience as a customer.
Alex
-
December 31, 2025
I scheduled an appointment to have my water filter installed AND drill a hole into my counter top. When they arrived they said they can’t drill the hole and will still charge me $130+ just to tell me they won’t do the job. It was a 3 minute conversation.
The plumber was actually great and I went ahead and just had the filter partially installed.
It would be a 5/5 stars but it felt incredibly dishonest to tell me they can drill the hole to get the appointment and when they get here they bait and switched to still charge me for the hours.
Claire Hajjar
-
December 10, 2025
We love Naumann Plumbing. We've now used them for two separate condos and one house. We ADORE Loki. He's been dispatched to service us every time. He is incredibly knowledgeable, approachable, friendly, and most important, honest. I'd hire him as my own personal plumber if I could. Super thankful for all the hard work he's done on our multiple properties. He's the best!
Chris Dursin
-
June 03, 2026
They came quickly, identified the problems, expertly repaired, were professional, and fairly price. Also very nice to my dogs :)
Our Address
2131 Espey Ct # 9, Crofton, MD 21114, USA
Claim Listing: Naumann Plumbing, LLC
Please Login or Register an Account to Claim Listing
This was our second time experiencing the professional and efficient service of Naumann Plumbing. The most recent experience was to repair a pin hole leak in our pipe. I received a phone call in advance of the tech arriving to let us know the exact time he would arrive within the 3 hour block we were given. Johnny the tech and Brett his assistant arrived on time. They were courteous, professional, and went right to work after being shown the pipe. Their work was clean, fast, and efficient and looked good. They used a drop cloth and left the area clean when they left. Note there is a base charge for the visit, and a trip charge which were told to me in advance when I made our appointment. Add on parts cost, and the overall cost was reasonable. Good to know that dependable, professional plumbing services are available in our area. Pleased with the experience.
I’ve used this company for years and initially had a very positive experience — the owner responded quickly and professionally when I first reached out about an issue. However, the follow-up was disappointing. The same technician who caused the original problem was sent back, and the quality of the work raised concerns. For example, insulation in the wall area was minimal and appeared insufficient, and there was an attempt to use inappropriate materials (rags) in place of proper insulation. I had to supply insulation myself which he said was much better than what he had. Also he wanted to leave the rags in there cause it would be more insulation! The technician also mentioned he had worked until 3 AM and didn’t really want to be working that day, which was not reassuring. Also an outside hose bib was left uncaulked. I followed up with the owner to share these concerns and never received a response, despite a second attempt to check in. In the end, I caulked the hose bib myself. I would have appreciated at least an acknowledgment or response, especially given my prior experience as a customer.
I scheduled an appointment to have my water filter installed AND drill a hole into my counter top. When they arrived they said they can’t drill the hole and will still charge me $130+ just to tell me they won’t do the job. It was a 3 minute conversation. The plumber was actually great and I went ahead and just had the filter partially installed. It would be a 5/5 stars but it felt incredibly dishonest to tell me they can drill the hole to get the appointment and when they get here they bait and switched to still charge me for the hours.
We love Naumann Plumbing. We've now used them for two separate condos and one house. We ADORE Loki. He's been dispatched to service us every time. He is incredibly knowledgeable, approachable, friendly, and most important, honest. I'd hire him as my own personal plumber if I could. Super thankful for all the hard work he's done on our multiple properties. He's the best!
They came quickly, identified the problems, expertly repaired, were professional, and fairly price. Also very nice to my dogs :)