I had an extremely disappointing experience with this Pizza Bolis location. They are truly not a company that values customer service. I placed an order, and waited patiently past the expected delivery time (about 2 hrs) but the pizza never arrived. During the wait time I contacted the restaurant and was told the driver was on the way. When I contacted the restaurant, again, about 30 mins after the first call, they were unhelpful and dismissive. They kept rudely telling me to look outside my door. I tried to explain that I had already done so, and the pizza was NOT outside of my house. But it was useless because their tone continued to remain dismissive. The driver then tried to describe my door and mentioned a door color that wasn’t mine. I let him know that it was the wrong house. At that point, I thought we had finally identified that the driver made a delivery mistake. Instead, the driver did not admit his mistake nor even apologize. Due to the order being placed via Uber, they simply told me to get a refund. As I was attempting to respond, I noticed they had hung up on me.
Mistakes can happen with deliveries, but what really matters is how a business handles them and their treatment of the customer. In this case, there was no effort to hear my concerns respectfully, nor show any concern for the customer experience. I ended up wasting time waiting for food that never came and had to make other dinner plans.
Mildred Monroe
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December 15, 2025
Pizza Boli Pizzas are the best. I ordered the supreme/pizza. My family is still talking about it. And they are so courteous and polite. Good Food, Good Service. It goes hand and hand and keeps the customers coming back for more.. Now that creates a prosperous business!
Khalid Faqeera
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September 17, 2025
I had a very good experience here! The staff are always so friendly and welcoming. Sometimes I get delivery, and the food always arrives very fast. Other times I call ahead for pickup, and they always have my food ready on time. The staff speak English, Spanish, and even Arabic, which makes communication very easy. I’ve ordered many pizzas here, and every time the service is excellent. They even come outside to put the pizza in my car, which is so helpful. Highly recommended!
Henry Coleman
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December 07, 2025
I found this pizza spot while running errands and decided to try a slice. It ended up being one of the best decisions of the day. The slice was hot, cheesy, and cooked perfectly. The people working there were warm and inviting. Even though I came in last minute, they served me with a smile. I’m already planning to return this weekend.
MJ
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February 19, 2026
They donot have pizza by the slice. that was a wrong older review that took me to this place. It is a Dominos type mostly take out place. some seating is available.
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390 Montrose Ave, Laurel, MD 20707, USA
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I had an extremely disappointing experience with this Pizza Bolis location. They are truly not a company that values customer service. I placed an order, and waited patiently past the expected delivery time (about 2 hrs) but the pizza never arrived. During the wait time I contacted the restaurant and was told the driver was on the way. When I contacted the restaurant, again, about 30 mins after the first call, they were unhelpful and dismissive. They kept rudely telling me to look outside my door. I tried to explain that I had already done so, and the pizza was NOT outside of my house. But it was useless because their tone continued to remain dismissive. The driver then tried to describe my door and mentioned a door color that wasn’t mine. I let him know that it was the wrong house. At that point, I thought we had finally identified that the driver made a delivery mistake. Instead, the driver did not admit his mistake nor even apologize. Due to the order being placed via Uber, they simply told me to get a refund. As I was attempting to respond, I noticed they had hung up on me. Mistakes can happen with deliveries, but what really matters is how a business handles them and their treatment of the customer. In this case, there was no effort to hear my concerns respectfully, nor show any concern for the customer experience. I ended up wasting time waiting for food that never came and had to make other dinner plans.
Pizza Boli Pizzas are the best. I ordered the supreme/pizza. My family is still talking about it. And they are so courteous and polite. Good Food, Good Service. It goes hand and hand and keeps the customers coming back for more.. Now that creates a prosperous business!
I had a very good experience here! The staff are always so friendly and welcoming. Sometimes I get delivery, and the food always arrives very fast. Other times I call ahead for pickup, and they always have my food ready on time. The staff speak English, Spanish, and even Arabic, which makes communication very easy. I’ve ordered many pizzas here, and every time the service is excellent. They even come outside to put the pizza in my car, which is so helpful. Highly recommended!
I found this pizza spot while running errands and decided to try a slice. It ended up being one of the best decisions of the day. The slice was hot, cheesy, and cooked perfectly. The people working there were warm and inviting. Even though I came in last minute, they served me with a smile. I’m already planning to return this weekend.
They donot have pizza by the slice. that was a wrong older review that took me to this place. It is a Dominos type mostly take out place. some seating is available.