I’ve ordered their pizza three times now, two were great, but one missed the mark. The pepperoni just didn’t hit for me. That said, their delivery is always fast and right on time, which I really appreciate. One thing I’d strongly suggest, though, is sealing the pizza boxes. It would give both the restaurant and customers more peace of mind knowing the food hasn’t been tampered with.
Toni Hicks
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May 08, 2026
I am the social committee leader for my church and held a night of food and fun on April 25, 2026. I arranged for 8 cheese pizzas to be delivered to the church at 7:45 pm. At 8:15 pm still no pizzas, so I called to find out what was going on. They said my order was ready and they were just waiting for a driver. I sent my daughter to go pick them up and not one pizza was ready. She had to wait 20 minutes for them to make the order. No apology or discount was given! Meanwhile my event was without the main food for the party. It was an hour and a half late. TOTALLY UNACCEPTABLE! I will never use that location on Lanham-Severn Road, Bowie, Maryland again.
K Johnson
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July 09, 2019
Horrible service! I would leave 0 stars if I could!
The driver forgot my dipping sauce, and then tried to debate with me whether or not I had any included in my order (I did). After that, I realize 1 of my pizzas and my cheesy bread is burnt. The cheesy bread was actually burnt onto a sheet of paper (maybe parchment) and I couldn’t even separate the food from it. (In the photos, I am holding the paper, and it is just hanging onto it. Gross!) I called and spoke to the manager, who only gave me 2 options: (1) wait for it to be re-made and re-delivered or (2) return the whole order and get a full refund. I needed to feed a hungry toddler, so I tried to compromise and see if I could keep the 1 un-burnt pizza, and just be refunded for the rest (I was still willing to return the 2 burnt items to the delivery driver). The manager refused. It’s insane that they screwed up, but in order to fix their mistake, I (the customer) have no choice but to be inconvenienced? Thanks but no thanks, Dominos. I will take my business elsewhere, where they take more pride in their work (by not sending burnt pizzas to customers), and where I actually feel valued as a customer.
Vera McKee
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February 16, 2025
I mistakenly ordered the 16 piece wings. I asked for 8 to be honey barbecue and 8 to be buffalo style. I can’t imagine what they were thinking. The wings look like they took them out of a pack of prebreaded wings and drizzled a bit of sauce on them. the breading was awful and the buffalo wings tasted slimy. I would not going to this Dominoes in Lanham for wings. I paid $22 for something that wasn’t edible. I was so disappointed!
Jessica Pena
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April 28, 2024
Pizzas were delivered smashed and the cheese was stuck to the inside lid of the box. I called to complain and the rude “manager” said he could give a refund but wanted the pizzas returned. My kids were hungry and had already started eating them so he said he could just deliver another set. We waited almost an hour and no delivery. I called back again and he answered with an attitude and very unprofessional saying that he never said they would deliver new pizzas and wanted photos which I took. He refused to refund or replace the pizzas. Based on previous reviews, seems like this location is extremely unprofessional and many will not be doing business with them including me.
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9509 Lanham Severn Rd, Lanham, MD 20706, USA
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I’ve ordered their pizza three times now, two were great, but one missed the mark. The pepperoni just didn’t hit for me. That said, their delivery is always fast and right on time, which I really appreciate. One thing I’d strongly suggest, though, is sealing the pizza boxes. It would give both the restaurant and customers more peace of mind knowing the food hasn’t been tampered with.
I am the social committee leader for my church and held a night of food and fun on April 25, 2026. I arranged for 8 cheese pizzas to be delivered to the church at 7:45 pm. At 8:15 pm still no pizzas, so I called to find out what was going on. They said my order was ready and they were just waiting for a driver. I sent my daughter to go pick them up and not one pizza was ready. She had to wait 20 minutes for them to make the order. No apology or discount was given! Meanwhile my event was without the main food for the party. It was an hour and a half late. TOTALLY UNACCEPTABLE! I will never use that location on Lanham-Severn Road, Bowie, Maryland again.
Horrible service! I would leave 0 stars if I could! The driver forgot my dipping sauce, and then tried to debate with me whether or not I had any included in my order (I did). After that, I realize 1 of my pizzas and my cheesy bread is burnt. The cheesy bread was actually burnt onto a sheet of paper (maybe parchment) and I couldn’t even separate the food from it. (In the photos, I am holding the paper, and it is just hanging onto it. Gross!) I called and spoke to the manager, who only gave me 2 options: (1) wait for it to be re-made and re-delivered or (2) return the whole order and get a full refund. I needed to feed a hungry toddler, so I tried to compromise and see if I could keep the 1 un-burnt pizza, and just be refunded for the rest (I was still willing to return the 2 burnt items to the delivery driver). The manager refused. It’s insane that they screwed up, but in order to fix their mistake, I (the customer) have no choice but to be inconvenienced? Thanks but no thanks, Dominos. I will take my business elsewhere, where they take more pride in their work (by not sending burnt pizzas to customers), and where I actually feel valued as a customer.
I mistakenly ordered the 16 piece wings. I asked for 8 to be honey barbecue and 8 to be buffalo style. I can’t imagine what they were thinking. The wings look like they took them out of a pack of prebreaded wings and drizzled a bit of sauce on them. the breading was awful and the buffalo wings tasted slimy. I would not going to this Dominoes in Lanham for wings. I paid $22 for something that wasn’t edible. I was so disappointed!
Pizzas were delivered smashed and the cheese was stuck to the inside lid of the box. I called to complain and the rude “manager” said he could give a refund but wanted the pizzas returned. My kids were hungry and had already started eating them so he said he could just deliver another set. We waited almost an hour and no delivery. I called back again and he answered with an attitude and very unprofessional saying that he never said they would deliver new pizzas and wanted photos which I took. He refused to refund or replace the pizzas. Based on previous reviews, seems like this location is extremely unprofessional and many will not be doing business with them including me.