This place is just absolutely pathetic. Food sucks, they charge a 6$ delivery charge, the food takes 2 hours to get to you so it's obviously cold then half the time they forget the drinks, pizza is dropped upsidedown or something is wrong. After happening multiple times I stopped ordering from here.
86 America
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February 17, 2025
Unacceptable Racism & Poor Management at Domino’s
I never write reviews but I had an extremely disappointing and offensive experience at this Domino’s location. When I arrived to pick up my order, the employee at the counter asked for my name, I gave him my name and his immediate response was, “Makes sense.”
Confused and taken aback, I asked him what he meant by that. His response? “It just makes sense, your name makes sense.” This was clearly a passive-aggressive, racist remark, implying some kind of stereotype about my name. What else could he have meant? It was an unprovoked and completely unnecessary comment that felt like a direct attack on my identity.
To make matters worse, when I tried to address the issue and hold him accountable, the manager completely dismissed my concerns and defended the employee. Instead of acknowledging the clear discrimination I faced, they doubled down on protecting the worker, making it clear that this type of behavior is tolerated at this location.
This was an incredibly unprofessional and hostile experience. No customer should have to deal with racism when simply picking up their food. Domino’s needs to do better—starting with properly training their staff on respect and professionalism. I will not be returning, and I strongly advise others to think twice before supporting a business that allows discrimination to go unchecked.
Frank Lopez
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March 25, 2024
Haven't had Domino's in forever, decided to give it a try again from my numerous bad experiences with Papa Johns. I thoroughly enjoyed it. Ordered 6 cheese pizza w/ pepperoni and extra everything. Shortly after placing order, received a call to confirm and they kindly adjusted ready time for 40 min later. From seeing previous reviews of not being ready on time is why I ordered it extra early to begin with. There was no problems though and it was ready exactly when I arrived. Again with other reviews of questionable deliveries, I decided to do carryout instead, and skip that gamble. Had even gone like 15min out of my way to use this store specifically rather than ones closer to me from the bad reviews they all received. Was definitely worth it. On an additional note that I usually feel bad/diarrhea from Papa Johns, but Domino's was just simply quality, good tasting pizza. Thank you.
Edit: I have since bought from here twice afterwards. They were of normal quality and still worth getting. The first review with the image was some special rare occasion.
Darlene Lee
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April 28, 2024
Worse experience ever!!!! I ordered one large specialty pizza an it took 2.5 hour to arrive and it was literally frozen! I was on the phone for over an hour trying to speak to someone for over an HOUR!!! I wanted to cancel but no answer! HORRIBLE EXPERIENCE! Driver had nothing to say! I threw the pizza away the box was wet and I didn’t trust it! I will never order Dominos again and I will never get anything from this store if I reconsider! Big DISAPPOINTMENT!!! Don’t go to this store! I wish I would have read the reviews first! I never would have ordered! After holding for 1.5 hours I was disconnected! This place is pathetic…If I could give a zero I would!
My KingThoughts
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October 27, 2024
Absolutely worst experience I've ever had , I ordered around 8:15pm we called 9:25pm , 9:30pm and 9:48pm to cancel order no one would pick up phone, hungry but decided to go to sleep because I had to be up early for work , they didn't show up to my house until 10:48pm , we were sleeping and woke up to food being left on cold , nasty steps , just for an animal to come by and eat some, I'm so disappointed and pissed off. I today I've called several times and can't get a manager on the phone smh
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7699 Annapolis Rd, Hyattsville, MD 20784, USA
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This place is just absolutely pathetic. Food sucks, they charge a 6$ delivery charge, the food takes 2 hours to get to you so it's obviously cold then half the time they forget the drinks, pizza is dropped upsidedown or something is wrong. After happening multiple times I stopped ordering from here.
Unacceptable Racism & Poor Management at Domino’s I never write reviews but I had an extremely disappointing and offensive experience at this Domino’s location. When I arrived to pick up my order, the employee at the counter asked for my name, I gave him my name and his immediate response was, “Makes sense.” Confused and taken aback, I asked him what he meant by that. His response? “It just makes sense, your name makes sense.” This was clearly a passive-aggressive, racist remark, implying some kind of stereotype about my name. What else could he have meant? It was an unprovoked and completely unnecessary comment that felt like a direct attack on my identity. To make matters worse, when I tried to address the issue and hold him accountable, the manager completely dismissed my concerns and defended the employee. Instead of acknowledging the clear discrimination I faced, they doubled down on protecting the worker, making it clear that this type of behavior is tolerated at this location. This was an incredibly unprofessional and hostile experience. No customer should have to deal with racism when simply picking up their food. Domino’s needs to do better—starting with properly training their staff on respect and professionalism. I will not be returning, and I strongly advise others to think twice before supporting a business that allows discrimination to go unchecked.
Haven't had Domino's in forever, decided to give it a try again from my numerous bad experiences with Papa Johns. I thoroughly enjoyed it. Ordered 6 cheese pizza w/ pepperoni and extra everything. Shortly after placing order, received a call to confirm and they kindly adjusted ready time for 40 min later. From seeing previous reviews of not being ready on time is why I ordered it extra early to begin with. There was no problems though and it was ready exactly when I arrived. Again with other reviews of questionable deliveries, I decided to do carryout instead, and skip that gamble. Had even gone like 15min out of my way to use this store specifically rather than ones closer to me from the bad reviews they all received. Was definitely worth it. On an additional note that I usually feel bad/diarrhea from Papa Johns, but Domino's was just simply quality, good tasting pizza. Thank you. Edit: I have since bought from here twice afterwards. They were of normal quality and still worth getting. The first review with the image was some special rare occasion.
Worse experience ever!!!! I ordered one large specialty pizza an it took 2.5 hour to arrive and it was literally frozen! I was on the phone for over an hour trying to speak to someone for over an HOUR!!! I wanted to cancel but no answer! HORRIBLE EXPERIENCE! Driver had nothing to say! I threw the pizza away the box was wet and I didn’t trust it! I will never order Dominos again and I will never get anything from this store if I reconsider! Big DISAPPOINTMENT!!! Don’t go to this store! I wish I would have read the reviews first! I never would have ordered! After holding for 1.5 hours I was disconnected! This place is pathetic…If I could give a zero I would!
Absolutely worst experience I've ever had , I ordered around 8:15pm we called 9:25pm , 9:30pm and 9:48pm to cancel order no one would pick up phone, hungry but decided to go to sleep because I had to be up early for work , they didn't show up to my house until 10:48pm , we were sleeping and woke up to food being left on cold , nasty steps , just for an animal to come by and eat some, I'm so disappointed and pissed off. I today I've called several times and can't get a manager on the phone smh