I mistakenly ordered the 16 piece wings. I asked for 8 to be honey barbecue and 8 to be buffalo style. I can’t imagine what they were thinking. The wings look like they took them out of a pack of prebreaded wings and drizzled a bit of sauce on them. the breading was awful and the buffalo wings tasted slimy. I would not going to this Dominoes in Lanham for wings. I paid $22 for something that wasn’t edible. I was so disappointed!
K Johnson
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July 09, 2019
Horrible service! I would leave 0 stars if I could!
The driver forgot my dipping sauce, and then tried to debate with me whether or not I had any included in my order (I did). After that, I realize 1 of my pizzas and my cheesy bread is burnt. The cheesy bread was actually burnt onto a sheet of paper (maybe parchment) and I couldn’t even separate the food from it. (In the photos, I am holding the paper, and it is just hanging onto it. Gross!) I called and spoke to the manager, who only gave me 2 options: (1) wait for it to be re-made and re-delivered or (2) return the whole order and get a full refund. I needed to feed a hungry toddler, so I tried to compromise and see if I could keep the 1 un-burnt pizza, and just be refunded for the rest (I was still willing to return the 2 burnt items to the delivery driver). The manager refused. It’s insane that they screwed up, but in order to fix their mistake, I (the customer) have no choice but to be inconvenienced? Thanks but no thanks, Dominos. I will take my business elsewhere, where they take more pride in their work (by not sending burnt pizzas to customers), and where I actually feel valued as a customer.
Jessica Pena
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April 28, 2024
Pizzas were delivered smashed and the cheese was stuck to the inside lid of the box. I called to complain and the rude “manager” said he could give a refund but wanted the pizzas returned. My kids were hungry and had already started eating them so he said he could just deliver another set. We waited almost an hour and no delivery. I called back again and he answered with an attitude and very unprofessional saying that he never said they would deliver new pizzas and wanted photos which I took. He refused to refund or replace the pizzas. Based on previous reviews, seems like this location is extremely unprofessional and many will not be doing business with them including me.
Amanda Anoh
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October 04, 2021
The service was professional and fast. I did not appreciate that the kids who took my order and typed on the keyboard went back and made my pizza without gloves and without washing his hands. Proceeded to adjust his earbuds then went back to adding cheese to my pizza.
The guy next to him same thing, wiped his hands on the apron when he was done with making 2 pies and continued their conversation until the next pie.
Zero hand washing or glove wearing but they had masks on, so I guess I am lucky?
The pizzas was for my 6 nephews ages between 3 years and 14 years. I didn't taste it but I hope they don't get sick of Shigella.
Royal Queen
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November 05, 2022
Feel free to come if you like hair in your pizza because these workers don’t wear no nets to cover their hair and/or beards.
It sickened me that when I was eating pizza with my family, something told me to look at my pizza, and lo and behold I see hair and that made me check the 2 other boxes for hair and I found more hair!
I was very repulsed by it too because me and my family were eating slices of pizza, but who would’ve thought that there would be hair in it…
The manager there was also rude when we brought it back to show them and he decides to say we ate half of it, and that was straight nonsense because of course we ate it, but did we know there would be hair? No we didn’t. So that’s why we stopped eating it and my entire family was disgusted because they all believe the ate hair now.
Then he decides to accuse my family by saying it’s our hair and that was highly rude because our hair type wasn’t the same as theirs and I wish I could just go on, but if you don’t want hair in your pizza then make sure you go to a place where they have nets covering their hair so your food won’t be contaminated.
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9509 Lanham Severn Rd, Lanham, MD 20706, USA
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I mistakenly ordered the 16 piece wings. I asked for 8 to be honey barbecue and 8 to be buffalo style. I can’t imagine what they were thinking. The wings look like they took them out of a pack of prebreaded wings and drizzled a bit of sauce on them. the breading was awful and the buffalo wings tasted slimy. I would not going to this Dominoes in Lanham for wings. I paid $22 for something that wasn’t edible. I was so disappointed!
Horrible service! I would leave 0 stars if I could! The driver forgot my dipping sauce, and then tried to debate with me whether or not I had any included in my order (I did). After that, I realize 1 of my pizzas and my cheesy bread is burnt. The cheesy bread was actually burnt onto a sheet of paper (maybe parchment) and I couldn’t even separate the food from it. (In the photos, I am holding the paper, and it is just hanging onto it. Gross!) I called and spoke to the manager, who only gave me 2 options: (1) wait for it to be re-made and re-delivered or (2) return the whole order and get a full refund. I needed to feed a hungry toddler, so I tried to compromise and see if I could keep the 1 un-burnt pizza, and just be refunded for the rest (I was still willing to return the 2 burnt items to the delivery driver). The manager refused. It’s insane that they screwed up, but in order to fix their mistake, I (the customer) have no choice but to be inconvenienced? Thanks but no thanks, Dominos. I will take my business elsewhere, where they take more pride in their work (by not sending burnt pizzas to customers), and where I actually feel valued as a customer.
Pizzas were delivered smashed and the cheese was stuck to the inside lid of the box. I called to complain and the rude “manager” said he could give a refund but wanted the pizzas returned. My kids were hungry and had already started eating them so he said he could just deliver another set. We waited almost an hour and no delivery. I called back again and he answered with an attitude and very unprofessional saying that he never said they would deliver new pizzas and wanted photos which I took. He refused to refund or replace the pizzas. Based on previous reviews, seems like this location is extremely unprofessional and many will not be doing business with them including me.
The service was professional and fast. I did not appreciate that the kids who took my order and typed on the keyboard went back and made my pizza without gloves and without washing his hands. Proceeded to adjust his earbuds then went back to adding cheese to my pizza. The guy next to him same thing, wiped his hands on the apron when he was done with making 2 pies and continued their conversation until the next pie. Zero hand washing or glove wearing but they had masks on, so I guess I am lucky? The pizzas was for my 6 nephews ages between 3 years and 14 years. I didn't taste it but I hope they don't get sick of Shigella.
Feel free to come if you like hair in your pizza because these workers don’t wear no nets to cover their hair and/or beards. It sickened me that when I was eating pizza with my family, something told me to look at my pizza, and lo and behold I see hair and that made me check the 2 other boxes for hair and I found more hair! I was very repulsed by it too because me and my family were eating slices of pizza, but who would’ve thought that there would be hair in it… The manager there was also rude when we brought it back to show them and he decides to say we ate half of it, and that was straight nonsense because of course we ate it, but did we know there would be hair? No we didn’t. So that’s why we stopped eating it and my entire family was disgusted because they all believe the ate hair now. Then he decides to accuse my family by saying it’s our hair and that was highly rude because our hair type wasn’t the same as theirs and I wish I could just go on, but if you don’t want hair in your pizza then make sure you go to a place where they have nets covering their hair so your food won’t be contaminated.