I went to columbia mall to get chipotle with my boyfriend. I made sure we went right after opening (10:30ish) so that our food would be fresh and there would be no line. We ordered our food then sat down, but as soon as i opened my bowl, there was a dead bug sitting on top. How the employee didnt see or catch that? im not sure! i was truly disappointed and disgusted. I LOVE chipotle but im officially traumatized. How are there bugs in the food after just opening? then when we went to get a refund the employees were behaving as if this was nothing/normal. I just cant believe it!
Rick Johnson
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July 31, 2024
Not sure I would have tried this location based upon the reviews, but I'm here to say my experience was fantastic. My steak bowl was prepared with everything I asked for and the portions were certainly very good. The entire thing was fresh and tasty. No issues, perfect experience! Thanks.
Alisha J.
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April 16, 2025
These people are trained to skimp you on everything. Please complain to the corporate about the teaspoon of beans and a whiff of barbacoa that this location apparently considers as an appropriate serving size. For the first time in my life I was able to finish the whole bowl. Absolutely scammers
Kapil Sharma
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March 25, 2024
There’s a big communication issue at this chipotle. Staff and manager don’t understand basic English. Due to that they did not charge correctly for my food. I only got two sides and additional guacamole for the kids meal but they still charge for three sides. in addition to charging for the guacamole in bracket, also (guacamole prize are insane ).
Millitrix
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March 06, 2023
Normally I have good experience at this Chipotle. Today I got a burrito, came home, unwrapped it, and this is what it looked like. How am I supposed to eat this? And they didn’t even give me a fork. What if I didn’t have one where I was eating this? Couldn’t have at least double-wrapped it in another tortilla if you saw everything was falling out and not closing properly? This made me really angry and I completely lost my appetite trying to eat this ridiculous excuse for a burrito.
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10300 Little Patuxent Pkwy Ste 1420, Columbia, MD 21044, USA
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I went to columbia mall to get chipotle with my boyfriend. I made sure we went right after opening (10:30ish) so that our food would be fresh and there would be no line. We ordered our food then sat down, but as soon as i opened my bowl, there was a dead bug sitting on top. How the employee didnt see or catch that? im not sure! i was truly disappointed and disgusted. I LOVE chipotle but im officially traumatized. How are there bugs in the food after just opening? then when we went to get a refund the employees were behaving as if this was nothing/normal. I just cant believe it!
Not sure I would have tried this location based upon the reviews, but I'm here to say my experience was fantastic. My steak bowl was prepared with everything I asked for and the portions were certainly very good. The entire thing was fresh and tasty. No issues, perfect experience! Thanks.
These people are trained to skimp you on everything. Please complain to the corporate about the teaspoon of beans and a whiff of barbacoa that this location apparently considers as an appropriate serving size. For the first time in my life I was able to finish the whole bowl. Absolutely scammers
There’s a big communication issue at this chipotle. Staff and manager don’t understand basic English. Due to that they did not charge correctly for my food. I only got two sides and additional guacamole for the kids meal but they still charge for three sides. in addition to charging for the guacamole in bracket, also (guacamole prize are insane ).
Normally I have good experience at this Chipotle. Today I got a burrito, came home, unwrapped it, and this is what it looked like. How am I supposed to eat this? And they didn’t even give me a fork. What if I didn’t have one where I was eating this? Couldn’t have at least double-wrapped it in another tortilla if you saw everything was falling out and not closing properly? This made me really angry and I completely lost my appetite trying to eat this ridiculous excuse for a burrito.