I went to columbia mall to get chipotle with my boyfriend. I made sure we went right after opening (10:30ish) so that our food would be fresh and there would be no line. We ordered our food then sat down, but as soon as i opened my bowl, there was a dead bug sitting on top. How the employee didnt see or catch that? im not sure! i was truly disappointed and disgusted. I LOVE chipotle but im officially traumatized. How are there bugs in the food after just opening? then when we went to get a refund the employees were behaving as if this was nothing/normal. I just cant believe it!
Temp
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July 28, 2025
Low portions - things in food that should not be there. Got chipotle from here today for me and my partner and relative ordered for us in person when we got our bowls they were extremely low portions, a chipotle worker showed me in the handbook a while ago that certain scoops should be about 4oz, or with the chipotle spoons an ENTIRE scoop. I am telling you normally both me and my partner when we eat chipotle we have enough to save for leftovers, me i usually have half a bowl. I don’t even have that, i have nothing left and i’m still hungry. Barely any beans, no meat i got i’m not even joking 5 pieces of lettuce. Guac that was paid extra for barley any AND there was a big slice of a full avocado and there was entire leaf in the food. Absolutely gross, not sure if they thought they could get away with this because it was an older adult who didn’t say anything but they know not to play that with certain people, i guess they thought that some people won’t dispute charges? Especially for foreign stuff in food … ridiculous . edit: and i just wanna add people need to collectively start taking these small portions and throwing them on the workstation floor, this expierence and the fact they thought they could take advantage like that has really pmo
Sophia T
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April 16, 2025
These people are trained to skimp you on everything. Please complain to the corporate about the teaspoon of beans and a whiff of barbacoa that this location apparently considers as an appropriate serving size. For the first time in my life I was able to finish the whole bowl. Absolutely scammers
Rick Johnson
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July 31, 2024
Not sure I would have tried this location based upon the reviews, but I'm here to say my experience was fantastic. My steak bowl was prepared with everything I asked for and the portions were certainly very good. The entire thing was fresh and tasty. No issues, perfect experience! Thanks.
Amrita
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May 25, 2025
Today I ordered pick up through uber. I deleted my old review and adding this one just to acknowledge whoever packed my order today. It was wonderful.Based on today’s experience, I would order here again. 2 bowls and 2 chips and salsa. All items were very good. I ate them while watching the world being saved from some entity. :)
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10300 Little Patuxent Pkwy Ste 1420, Columbia, MD 21044, USA
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I went to columbia mall to get chipotle with my boyfriend. I made sure we went right after opening (10:30ish) so that our food would be fresh and there would be no line. We ordered our food then sat down, but as soon as i opened my bowl, there was a dead bug sitting on top. How the employee didnt see or catch that? im not sure! i was truly disappointed and disgusted. I LOVE chipotle but im officially traumatized. How are there bugs in the food after just opening? then when we went to get a refund the employees were behaving as if this was nothing/normal. I just cant believe it!
Low portions - things in food that should not be there. Got chipotle from here today for me and my partner and relative ordered for us in person when we got our bowls they were extremely low portions, a chipotle worker showed me in the handbook a while ago that certain scoops should be about 4oz, or with the chipotle spoons an ENTIRE scoop. I am telling you normally both me and my partner when we eat chipotle we have enough to save for leftovers, me i usually have half a bowl. I don’t even have that, i have nothing left and i’m still hungry. Barely any beans, no meat i got i’m not even joking 5 pieces of lettuce. Guac that was paid extra for barley any AND there was a big slice of a full avocado and there was entire leaf in the food. Absolutely gross, not sure if they thought they could get away with this because it was an older adult who didn’t say anything but they know not to play that with certain people, i guess they thought that some people won’t dispute charges? Especially for foreign stuff in food … ridiculous . edit: and i just wanna add people need to collectively start taking these small portions and throwing them on the workstation floor, this expierence and the fact they thought they could take advantage like that has really pmo
These people are trained to skimp you on everything. Please complain to the corporate about the teaspoon of beans and a whiff of barbacoa that this location apparently considers as an appropriate serving size. For the first time in my life I was able to finish the whole bowl. Absolutely scammers
Not sure I would have tried this location based upon the reviews, but I'm here to say my experience was fantastic. My steak bowl was prepared with everything I asked for and the portions were certainly very good. The entire thing was fresh and tasty. No issues, perfect experience! Thanks.
Today I ordered pick up through uber. I deleted my old review and adding this one just to acknowledge whoever packed my order today. It was wonderful.Based on today’s experience, I would order here again. 2 bowls and 2 chips and salsa. All items were very good. I ate them while watching the world being saved from some entity. :)