I’ve been here a few times and love the food, but today I got a spicy pepperoni pizza and found a shard of white plastic something in it when I took a bite of one of the slices. Not entirely sure what it is, but the edge is kind of sharp and I’m worried I may have swallowed another piece without knowing. Overall not a great experience this time, and potentially very dangerous. Could have cut up my throat or stomach.
Lalo
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April 29, 2025
I was around the area and decided to get a fresh made pizza from blaze’s, the manager is very helpful and friendly will greet you with much enthusiasm and Carla was so hygenic made sure the station was clean and great customer service
Miguel Thoreson
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June 27, 2025
Pizza was good. I asked for extra sauce and the employee barely put any extra sauce on. Felt like they were trying to ration it. Pizza came out burned on the bottom. Took a bite and it felt like all the sauce evaporated in the oven. I do wish they would bring back the garlic knots though.
C Lawrence
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February 24, 2024
I came to Blaze today reluctantly because I don’t really eat pizza. I was greeted by the youthful staff here and energetic pizza makers named Jason and Franklin. Didn’t quite know what to get, so they suggested a build your own. Jason spun me up a “Jason Special” and I was so pleased with his blend that I’m making it my own. If you go to to the one in Laurel Md, ask for Jason and have a Jason Special. You’ll love it. Nice, clean pizza shop with energy! 😉
tracy w
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March 16, 2025
I purchased a pizza on Saturday, 3-15-25. I honestly swear I received the wrong pizza. I called the store first and got no answer so I did as told by the Blaze Pizza phone number and l provided my issue via the phone number. I called the store again and talked to JD who told me to come in today for a new pizza. When I arrived, I told him who I was and he said oh you complained. He then called me a liar when I said I got the wrong pizza. I told him I have been in that store on several occasions, always treated the staff with friendliness and respect, tipped at least 20 percent and for him to call me a liar was unnecessary. Even though he offered me another pizza, which I declined after the fact that he called me a liar, his behavior was unprofessional, disrespectful as he questioned my integrity as a person for twelve dollars which is ludicrous. His customer service is lacking and his negative demeanor has to be costly to this organization. Imagine how many others he has mistreated that failed to report his behavior? I need for the franchise owner and or the District Manager to contact me. The ill treatment speaks volumes to me as a customer.
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14708 Baltimore Ave, Laurel, MD 20707, USA
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I’ve been here a few times and love the food, but today I got a spicy pepperoni pizza and found a shard of white plastic something in it when I took a bite of one of the slices. Not entirely sure what it is, but the edge is kind of sharp and I’m worried I may have swallowed another piece without knowing. Overall not a great experience this time, and potentially very dangerous. Could have cut up my throat or stomach.
I was around the area and decided to get a fresh made pizza from blaze’s, the manager is very helpful and friendly will greet you with much enthusiasm and Carla was so hygenic made sure the station was clean and great customer service
Pizza was good. I asked for extra sauce and the employee barely put any extra sauce on. Felt like they were trying to ration it. Pizza came out burned on the bottom. Took a bite and it felt like all the sauce evaporated in the oven. I do wish they would bring back the garlic knots though.
I came to Blaze today reluctantly because I don’t really eat pizza. I was greeted by the youthful staff here and energetic pizza makers named Jason and Franklin. Didn’t quite know what to get, so they suggested a build your own. Jason spun me up a “Jason Special” and I was so pleased with his blend that I’m making it my own. If you go to to the one in Laurel Md, ask for Jason and have a Jason Special. You’ll love it. Nice, clean pizza shop with energy! 😉
I purchased a pizza on Saturday, 3-15-25. I honestly swear I received the wrong pizza. I called the store first and got no answer so I did as told by the Blaze Pizza phone number and l provided my issue via the phone number. I called the store again and talked to JD who told me to come in today for a new pizza. When I arrived, I told him who I was and he said oh you complained. He then called me a liar when I said I got the wrong pizza. I told him I have been in that store on several occasions, always treated the staff with friendliness and respect, tipped at least 20 percent and for him to call me a liar was unnecessary. Even though he offered me another pizza, which I declined after the fact that he called me a liar, his behavior was unprofessional, disrespectful as he questioned my integrity as a person for twelve dollars which is ludicrous. His customer service is lacking and his negative demeanor has to be costly to this organization. Imagine how many others he has mistreated that failed to report his behavior? I need for the franchise owner and or the District Manager to contact me. The ill treatment speaks volumes to me as a customer.