Staff and delivery driver was good professional and happy vibes. I ordered a delayed or timed delivery order on the website and it didn’t go through at the end with the timed delivery for 715pm. An hour before it was supposed to arrive I received a notfication saying my order was on its way so I called and they took care of it and delayed it for me. When I received my order at 725pm my food was warm but everything is like cardboard. The label on the box sealing it shut says 5:53, so they just kept heating my order for an hour before sending it to me. It’s inedible at this point. Waste of 50$!! Can’t even separate the stuffed crust without the crust ripping off.
Mitch
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December 15, 2023
Warning if you order extra sauces. I paid $10 in delivery fees and a good tip to not receive items I ordered. This is the 3rd time I did not receive add on items. Where is the quality control on orders. I paid $2.25 for 3 extra sauces and did not receive them. Food arrived 15 minutes after the latest expected delivery and was obviously old. I saw when the app said it was done cooking and then sat for 45 minutes. I am done with paying exorbitant delivery fees when I tip the delivery person well. I am also done being charged for items I never receive. This is stealing, fraud, and illegal. Good bye Papa Johns. You have lost another customer.
P.S. the Shakaroni is just a pepperoni pizze. I had no extra anything. Waste of mony. Save your money amf order a pepperoni pizza.
Mary Smikle Peoples
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October 07, 2024
Last Tuesday. I had a guest. Very embarrassing.
I spent $42.00 on a large pizza. Original crust.
Pepperoni, Italian Sausage, green pepper, mushrooms, and pineapple.
The dough was not cooked thoroughly and the toppings fell off.
Will not take a chance again.
Thomas Yurkevich
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February 05, 2025
Pizza was hot. The employees were polite 👍
RageRawrGaming (Neiairiel & Joeybatz)
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April 02, 2022
*UPDATE: submitted the post-order survey & received credit for a replacement pizza & poppers. Used credit today & the order was successful, the pizza is great, the poppers full count & are a perfect size. Thankful for the improved customer service.
ORIGINAL: Ordered 30ct chicken poppers, very disappointed with what was provided. Also, toppings were not spread on the pizza & the garlic butter spilled in the box.
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1200 Annapolis Rd, Odenton, MD 21113, USA
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Staff and delivery driver was good professional and happy vibes. I ordered a delayed or timed delivery order on the website and it didn’t go through at the end with the timed delivery for 715pm. An hour before it was supposed to arrive I received a notfication saying my order was on its way so I called and they took care of it and delayed it for me. When I received my order at 725pm my food was warm but everything is like cardboard. The label on the box sealing it shut says 5:53, so they just kept heating my order for an hour before sending it to me. It’s inedible at this point. Waste of 50$!! Can’t even separate the stuffed crust without the crust ripping off.
Warning if you order extra sauces. I paid $10 in delivery fees and a good tip to not receive items I ordered. This is the 3rd time I did not receive add on items. Where is the quality control on orders. I paid $2.25 for 3 extra sauces and did not receive them. Food arrived 15 minutes after the latest expected delivery and was obviously old. I saw when the app said it was done cooking and then sat for 45 minutes. I am done with paying exorbitant delivery fees when I tip the delivery person well. I am also done being charged for items I never receive. This is stealing, fraud, and illegal. Good bye Papa Johns. You have lost another customer. P.S. the Shakaroni is just a pepperoni pizze. I had no extra anything. Waste of mony. Save your money amf order a pepperoni pizza.
Last Tuesday. I had a guest. Very embarrassing. I spent $42.00 on a large pizza. Original crust. Pepperoni, Italian Sausage, green pepper, mushrooms, and pineapple. The dough was not cooked thoroughly and the toppings fell off. Will not take a chance again.
Pizza was hot. The employees were polite 👍
*UPDATE: submitted the post-order survey & received credit for a replacement pizza & poppers. Used credit today & the order was successful, the pizza is great, the poppers full count & are a perfect size. Thankful for the improved customer service. ORIGINAL: Ordered 30ct chicken poppers, very disappointed with what was provided. Also, toppings were not spread on the pizza & the garlic butter spilled in the box.