Our food arrived with none of the seals intact, breadstick bag wide open, wing box dented like it had been dropped, and bbq sauce all over the place. One of the items was wrong. I did not receive a call about this. Super disappointed. I tried to call this location twice, they did not answer.
I want a refund.
Ms. December
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August 07, 2026
Placed an online order for 36 lemon pepper wings only to receive an order of plain wings because they ran out of the lemon pepper seasoning. I didn't receive a phone call to let me know. Once I arrived to pick up my order, I had to wait an additional 10 minutes and you would think that someone would let me know they ran out and offer me another flavor, but no. Pretty disappointed with how this was handled especially considering how much I spent and not get what I paid for!
Robyn Nesmith
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February 21, 2026
Ordered dinner here since the Crofton location is closed. I was greeted professionally when I came in by Terric. I chose to wait in the store for food and he kept me abreast of when it will be available. The store manager Gabriela greeted us and made sure we were helped. Overall, great customer service! At the time of this review, we didn’t eat the food ordered. Will update afterwards.
Reena Young
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July 20, 2026
Great experience! Terric was friendly, attentive, knowledgeable about menu options and quick with taking my order and getting food ready. Pizza Hut has been a long time favorite.
Angie Shortridge
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February 05, 2026
I want to take a moment to recognize Terric at this Pizza Hut location. Terric is always efficient, works extremely hard, and consistently gives more than 100% every time I visit. He is professional, attentive, and clearly takes pride in what he does.
Honestly, he often seems like the only person truly working when I’m there. His effort does not go unnoticed, and he makes the experience better each time. Employees like Terric are the reason customers return.
Pizza Hut is lucky to have him.
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Our food arrived with none of the seals intact, breadstick bag wide open, wing box dented like it had been dropped, and bbq sauce all over the place. One of the items was wrong. I did not receive a call about this. Super disappointed. I tried to call this location twice, they did not answer. I want a refund.
Placed an online order for 36 lemon pepper wings only to receive an order of plain wings because they ran out of the lemon pepper seasoning. I didn't receive a phone call to let me know. Once I arrived to pick up my order, I had to wait an additional 10 minutes and you would think that someone would let me know they ran out and offer me another flavor, but no. Pretty disappointed with how this was handled especially considering how much I spent and not get what I paid for!
Ordered dinner here since the Crofton location is closed. I was greeted professionally when I came in by Terric. I chose to wait in the store for food and he kept me abreast of when it will be available. The store manager Gabriela greeted us and made sure we were helped. Overall, great customer service! At the time of this review, we didn’t eat the food ordered. Will update afterwards.
Great experience! Terric was friendly, attentive, knowledgeable about menu options and quick with taking my order and getting food ready. Pizza Hut has been a long time favorite.
I want to take a moment to recognize Terric at this Pizza Hut location. Terric is always efficient, works extremely hard, and consistently gives more than 100% every time I visit. He is professional, attentive, and clearly takes pride in what he does. Honestly, he often seems like the only person truly working when I’m there. His effort does not go unnoticed, and he makes the experience better each time. Employees like Terric are the reason customers return. Pizza Hut is lucky to have him.