Horrible experience. My large 3 topping pizza crust was missing. Mike spoke to general manager and 2 additional staff over open pizza box. Another customer did not pay for spinach on their pizza but said they asked for that originally. Although they were not charged for pizza Mike gave them their pizza free. When I asked if I could get mine for free he said no because they were waiting longer. I ordered my food online. He offered to take $3 off of my large pizza. I never experienced this type of service before. The customer service is terrible here in New Carrollton, MD.
Jjgameivida and openbrain roblox Easy
-
April 06, 2025
I loved their pizza and it tasted fresh unlike other pizza companys. The service was great and got a great deal online. I would definelty recommend this place and using the app for rewards.
Alex Rivera
-
March 14, 2025
I waited 30 minutes for my pizza. Other people arrived after me, ordered, and that took 5 minutes. I waited 30 minutes. It's not fair. I asked for a refund, then went to Little Ceaser, and they didn't even wait for me for a minute. When they already had the pizza, I don't recommend going to Papa John's, especially if you're Hispanic.
dominique williams
-
February 08, 2025
Food came hot and fresh taste was wonderful delivery driver was kind. All around would definitely order again from new Carrollton papa johns
Marcus Smith
-
April 26, 2025
Customer service is where it starts with me, the young lady with glasses and tattoos was quick and polite it was appreciated. Blessings.
Our Address
8445 Annapolis Rd Ste 1B, New Carrollton, MD 20784, USA
Claim Listing: Papa John’s Pizza
Please Login or Register an Account to Claim Listing
Horrible experience. My large 3 topping pizza crust was missing. Mike spoke to general manager and 2 additional staff over open pizza box. Another customer did not pay for spinach on their pizza but said they asked for that originally. Although they were not charged for pizza Mike gave them their pizza free. When I asked if I could get mine for free he said no because they were waiting longer. I ordered my food online. He offered to take $3 off of my large pizza. I never experienced this type of service before. The customer service is terrible here in New Carrollton, MD.
I loved their pizza and it tasted fresh unlike other pizza companys. The service was great and got a great deal online. I would definelty recommend this place and using the app for rewards.
I waited 30 minutes for my pizza. Other people arrived after me, ordered, and that took 5 minutes. I waited 30 minutes. It's not fair. I asked for a refund, then went to Little Ceaser, and they didn't even wait for me for a minute. When they already had the pizza, I don't recommend going to Papa John's, especially if you're Hispanic.
Food came hot and fresh taste was wonderful delivery driver was kind. All around would definitely order again from new Carrollton papa johns
Customer service is where it starts with me, the young lady with glasses and tattoos was quick and polite it was appreciated. Blessings.