Been ordering pizza on a regular basis from the defense highway dominions for many years.
Quality control at this location is lower. The pizzas somehow didn't taste as fresh and one of the pizzas as deformed
Tia
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January 23, 2025
I see why this Domino's has the rating it does. The pizzas I ordered and picked up look terrible! There's no sauce or cheese on it and it's overcooked. And now that I'm calling the location back they won't answer the phone.
Update: After calling this location several times attempting to speak to the manager and getting the run around I just disputed the charge with my bank. The manager doesn't speak good English and repeatedly lied to me about him being the manager and whether he could process a refund. He did offer to make me new pizzas but I live an hour away from this location and was not willing to travel there and back for it. CHECK YOUR FOOD BEFORE YOU LEAVE THE STORE!!!
Sherika Wilson
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July 13, 2025
I can’t give 0 stars but I would. You have to wait 5 minutes on hold before you speak to someone. When you do speak to someone they are rude. Bad customer service. Orders take on average over an hour to be delivered. Orders come to your house wrong, missing items, or your food is cold. You call and complain and they offer a free pizza but free said pizza is never on account. Don’t waste your time or money.
Rick Iannucci
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May 09, 2024
We ordered I New York style with extra cheese and extra pepperoni. We did not get that pizza at all instead we received a really small medium pizza with pepperoni and a regular size pizza with pepperoni that was Burnt. When we called they did not want to make it right and basically said we were wrong. not ordering here again.
Cinde B
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July 29, 2025
Ordered at 6pm Pizza left on steps didnt ring the bell or knock on the door. Pizza had flies and bugs and was cold when we finally saw the pizza on the steps. Called them they said they will remake and deliver, that didnt happen. I calked again at 8:19p the said it on the way that didnt happen. Called again at 9:06 same thing they said the pizza will be the in 25 minutes. Its 9:29 still waiting these pizza are for 5 kids theve been waiting since 6:30 for pizza. If i could give them zero stars i would. This has been the worst service ive ever received. They sent someone to pick up the nasty pizza that was left outside on the steps. We didnt brong those nasty fly infested pizza into the house they were trashed
Worst service ever vefore this we ordered from them all the time. Dominos on crain hwy in bowie
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3544 NW Robert, Crain Hwy, Bowie, MD 20716, USA
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Been ordering pizza on a regular basis from the defense highway dominions for many years. Quality control at this location is lower. The pizzas somehow didn't taste as fresh and one of the pizzas as deformed
I see why this Domino's has the rating it does. The pizzas I ordered and picked up look terrible! There's no sauce or cheese on it and it's overcooked. And now that I'm calling the location back they won't answer the phone. Update: After calling this location several times attempting to speak to the manager and getting the run around I just disputed the charge with my bank. The manager doesn't speak good English and repeatedly lied to me about him being the manager and whether he could process a refund. He did offer to make me new pizzas but I live an hour away from this location and was not willing to travel there and back for it. CHECK YOUR FOOD BEFORE YOU LEAVE THE STORE!!!
I can’t give 0 stars but I would. You have to wait 5 minutes on hold before you speak to someone. When you do speak to someone they are rude. Bad customer service. Orders take on average over an hour to be delivered. Orders come to your house wrong, missing items, or your food is cold. You call and complain and they offer a free pizza but free said pizza is never on account. Don’t waste your time or money.
We ordered I New York style with extra cheese and extra pepperoni. We did not get that pizza at all instead we received a really small medium pizza with pepperoni and a regular size pizza with pepperoni that was Burnt. When we called they did not want to make it right and basically said we were wrong. not ordering here again.
Ordered at 6pm Pizza left on steps didnt ring the bell or knock on the door. Pizza had flies and bugs and was cold when we finally saw the pizza on the steps. Called them they said they will remake and deliver, that didnt happen. I calked again at 8:19p the said it on the way that didnt happen. Called again at 9:06 same thing they said the pizza will be the in 25 minutes. Its 9:29 still waiting these pizza are for 5 kids theve been waiting since 6:30 for pizza. If i could give them zero stars i would. This has been the worst service ive ever received. They sent someone to pick up the nasty pizza that was left outside on the steps. We didnt brong those nasty fly infested pizza into the house they were trashed Worst service ever vefore this we ordered from them all the time. Dominos on crain hwy in bowie