I ordered the pizza online at approx 6 PM. I received a confirmation email at 615 PM. The pizza tracker showed the order route at approx 7 PM. I waited till 745 PM and called the store. pressed the option for the manager and was answered b a woman who was highly upset from probably too many complaints. She was very loud and rude. Told me my order was on the way. I asked if she was sure about that, because if the order was not, I was going to cancel it. her voice got louder and I told her she didn’t need to yell at me. She continued telling me about the store problems. I asked her for her name and she stated she would not give me her name and hung up the phone. I worked 45 years in a customer service industry and that was not the way to retain customers. anyways it took an 1 hour and 50 minutes to receive the cold pizza and Papadillas.
Kat Brown
-
March 03, 2025
HORRIBLE. Can we give a minus100 stars. 1.5 hours said they delivered. Nope we have camera's. Said be there in 15 minutes right with cold pizza Oh OK. Still didn't show up. It's now 9:39 and my husband is still trying to get the ordered food. The grandchildren and I don't want it. He's still waiting for the food, we're going to pick up food somewhere else. What a joke.
Kimberlee Choney
-
April 06, 2025
Horrible. They got my order wrong, and when I try to call the store I can't reach anyone. You go through the recorded options, press a number to speak to someone at the store, then it rings for almost 3 minutes straight and then DISCONNECTS. Don't order from here, it's not worth your time or money.
Jose Garcia
-
November 30, 2023
Employee appeared annoyed that I got there to pick up food. When I got home I discovered they failed to put sauce and cheese in the middle of one pie. And just cheese on the other. Shows a clear lack of quality control.
Ahmad Salam
-
February 11, 2025
Pizza was really good. Ashley was really polite and had my food ready sooner than expected.
Our Address
6852 Race Track Rd, Bowie, MD 20715, USA
Claim Listing: Papa John’s Pizza
Please Login or Register an Account to Claim Listing
I ordered the pizza online at approx 6 PM. I received a confirmation email at 615 PM. The pizza tracker showed the order route at approx 7 PM. I waited till 745 PM and called the store. pressed the option for the manager and was answered b a woman who was highly upset from probably too many complaints. She was very loud and rude. Told me my order was on the way. I asked if she was sure about that, because if the order was not, I was going to cancel it. her voice got louder and I told her she didn’t need to yell at me. She continued telling me about the store problems. I asked her for her name and she stated she would not give me her name and hung up the phone. I worked 45 years in a customer service industry and that was not the way to retain customers. anyways it took an 1 hour and 50 minutes to receive the cold pizza and Papadillas.
HORRIBLE. Can we give a minus100 stars. 1.5 hours said they delivered. Nope we have camera's. Said be there in 15 minutes right with cold pizza Oh OK. Still didn't show up. It's now 9:39 and my husband is still trying to get the ordered food. The grandchildren and I don't want it. He's still waiting for the food, we're going to pick up food somewhere else. What a joke.
Horrible. They got my order wrong, and when I try to call the store I can't reach anyone. You go through the recorded options, press a number to speak to someone at the store, then it rings for almost 3 minutes straight and then DISCONNECTS. Don't order from here, it's not worth your time or money.
Employee appeared annoyed that I got there to pick up food. When I got home I discovered they failed to put sauce and cheese in the middle of one pie. And just cheese on the other. Shows a clear lack of quality control.
Pizza was really good. Ashley was really polite and had my food ready sooner than expected.